Bad Language Is Killing Your Customer Service Experience (here's How To Fix It)

The changes, revealed in Southwest’s latest earnings report, come even as airlines and passengers are anticipating a busy summer travel season. It’s been a horrible year for plane maker Boeing. But Boeing’s troubles are quickly becoming troubles for its major customers, which in the United States include United Airlines and Southwest Airlines.

The new rules are part of the Biden administration’s efforts to eliminate carbon pollution economy-wide by 2050. Coal-fired power plants would be forced to capture smokestack emissions or shut down under a rule issued Thursday by the Environmental Protection Agency. New limits on greenhouse gas emissions from fossil fuel-fired electric plants are the Biden administration’s most ambitious effort yet to roll back planet-warming pollution from the power sector, the nation’s second-largest contributor to climate change.

The subscription service offering a quirky set of AI consumer rights tools is profitable and recently paid a dividend, its CEO says. DoNotPay is paying investors.

Over 20 states have introduced legislation addressing ticketing practices. The Taylor Swift concert ticket debacle two years ago is leading state and federal lawmakers to take aim at sales practices that they say are deceptive or predatory to music fans.

The Palo Alto company is the latest tech startup to test Wall Street’s appetite at a time when investors are gravitating toward larger public offerings. While not as high-profile as the Reddit IPO, another tech company is going public today, and it’s got a powerful backer. Cybersecurity firm Rubrik, Inc. will hold its initial public offering in a further sign that the tech IPO market is bouncing back after several lackluster years during which investors seemed to have lost their appetite for tech stock public offerings.

Stahls’ creates nameplates for every potential in-person first-round draft pick in the various fonts and colors of all 32 NFL teams. Employees of the company tasked each year with rapidly personalizing jerseys for each first-round NFL draft pick as they are announced don’t need to travel very far for this year’s player selections in Detroit.