(jenzwick)Douglas, a reader of the New York Times’ “Haggler” column, decided to send flowers with a lighthearted message to his grandmother’s funeral instead of attending. He sent them through 1-800-Flowers, dictating his message for the card to the customer service representative who took his order over the phone: “FAR WELL GRANDMY YOU HAD A GOOD RUNS.” Wait, that doesn’t sound right. When you want flowers sent at the last minute or shortly before before the day’s delivery cutoff, you have no choice but to call the vendor directly on the phone, like it’s 1989 or something.