Comment on Family Kicked Off Southwest Flight Because Of Dad’s Tweet

Family Kicked Off Southwest Flight Because Of Dad’s Tweet

(Douglas Muth)It’s pretty great when your customer complaint over social media receives a swift, decisive response from the target company. What is not so great is when that response is to boot you and your elementary-school-age children off a plane before takeoff because you complained about a specific employee’s actions over Twitter. That’s what a Minnesota man says happened to him during a flight on Southwest.

 

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