Comment on Weight Loss Company Sues Website For Posting Customer Complaints

Weight Loss Company Sues Website For Posting Customer Complaints

(Jim Chambers)While state and federal lawmakers look for ways to outlaw retail terms of sale that penalize customers who publicly complain about a transaction, one diet supplement company is going after an online complaint site just because it allowed customers to post negative reviews in violation of the supplement company’s non-disparagement clause. In general, the Communications Decency Act shields operators of online forums from being held liable for things posted by users.

 

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