Comment on Brad A. Johnson: 'Know thy menu' should be the first requirement for competent restaurant service

Brad A. Johnson: 'Know thy menu' should be the first requirement for competent restaurant service

Dear waiters,One thing I know for certain about bad restaurant service is this: It is almost never your fault. To a degree, at least. Lazy managers or absentee owners are usually the ones to blame. You follow the lead of your bosses, so what else can...

 

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