Comment on Facebook testing enterprise messaging tool aimed at customer service

Facebook testing enterprise messaging tool aimed at customer service

If you’re doing business via Facebook, a new tool might buy you a bit of time with customers, and provide peace of mind. “Saved Replies” is a new feature Facebook is testing for business pages, where owners can create canned responses for use later on. TechCrunch reports Saved Replies can be found via the messaging interface on Facebook.

 

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