Comment on Pilots' union says AA is leaving standby passengers behind

Pilots' union says AA is leaving standby passengers behind

[...] spokesman Matt Miller said, the company figure cited by the union president is "significantly inflated" because it includes people who signed up for standby but weren't in the gate area when the door shut. Carey said standby passengers are left behind on about one in six flights, and he blames the airline's policy of closing the door from the gate area to the jet bridge 10 minutes before scheduled departure.

 

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