Using a social network to contact a travel company may sound counterintuitive. But companies are quietly allocating customer-service resources to handling queries received via Facebook.
Philly.com Travel, Philadelphia Inquirer & Daily News: Travel
Fri, 03/23/2018 - 10:40am
Using a social network to contact a travel company may sound counterintuitive. But companies are quietly allocating customer-service resources to handling queries received via Facebook.