Comment on CivTech Scotland wants to procure what no one knows exists

CivTech Scotland wants to procure what no one knows exists

Here’s a tale of two organizations. When it comes to banking, I can walk up to an ATM anywhere in the world, slide in a card, hit a couple of buttons, and walk away with cash, often in less than 20-30 seconds. It’s magical, but so quotidian that we easily forget the vast technical infrastructure that powers this experience. Now, try to walk into a government agency to get service done.

 

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