Comment on Ryanair: Passenger’s racist tirade offers case study for airlines on how not to deal with a PR disaster

Ryanair: Passenger’s racist tirade offers case study for airlines on how not to deal with a PR disaster

It was bad enough that Ryanair's flight crew moved the victim of the man's verbal assault rather than remove him. But as outrage continues to grow, the company's silence is also puzzling.

 

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