Costco's Transition To Visa Cards Riddled With Problems

A transition that Costco executives promised would be seamless has turned into a customer service fiasco. On Monday, Costco took the final step in severing its 17-year relationship with American Express and began exclusively accepting Visa for credit card purchases at its stores. [...] Citigroup has logged more than 1.5 million customer service calls about problems with the cards, according to Jennifer Bombardier, a spokeswoman for Citigroup.

BING NEWS:
  • Is Costco's Anywhere Visa Card Actually Worth The Cost?
    Worse still, some store credit cards can't be used outside of that retailer. However, like its name implies, Costco's Anywhere Visa offered by Citi tries to break the mold of typical store-branded ...
    03/16/2024 - 4:46 am | View Link
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