How Social Media Is Changing Crm

New customer relationship management tools are letting companies communicate with customers rather than just thrust messages at them

  • Ecommerce Social Media Marketing Trends to Focus on in 2017
    Both marketers and businesses are taking full advantage of the medium – and you should be too. But they way we use social media is constantly changing, and it pays to stay abreast of the latest trends and user behavior. If you’re looking to fine-tune ...
    02/22/2017 - 6:26 am | View Link
  • Social Media is Changing Everything
    Here is a very interesting story about a client alert published by Cleary Gottlieb. The subject of the client alert – how to respond to a social media attack. The client advisory was prompted by the President’s use of Twitter as a way to publicly ...
    02/22/2017 - 6:26 am | View Link
  • Organic Reach on Social Media is Declining—Here’s What to Do About It
    Organic reach is in decline. Call the authorities. Call the doctor. Call someone, because this is changing the way businesses use social media. Organic reach for Facebook Pages fell 52 percent in 2016. That’s one of many statistics that speak to how both ...
    02/22/2017 - 3:16 am | View Link
  • 5 social media trends already changing the game in 2017
    There are more than 2.5 billion active social media users worldwide and the number is growing at a rate of 9% a year. The advertising spend is rising even faster. According to Advertising Age, social media spend grew 55% to $10.9 billion, up from the ...
    02/22/2017 - 2:35 am | View Link
  • Three Keys To Better Social Media Engagement
    Social media is a continually changing landscape and brands that learn how to stand out from the noise will dominate. Here are a few keys that could help you gain a competitive edge. 1. Understand Your Audience This AdWeek article features 10 brands that ...
    02/22/2017 - 1:00 am | View Link
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  • Clay Shirky: How social media can make history | TED Talk ...
    While news from Iran streams to the world, Clay Shirky shows how Facebook, Twitter and TXTs help citizens in repressive regimes to report on real news, bypassing ...
    02/15/2017 - 6:16 am | View Website
  • Demographics of Social Media Users and Adoption in the ...
    Who uses social media. As more Americans have adopted social media, the social media user base has also grown more representative of the broader population.
    02/15/2017 - 3:10 am | View Website
  • Social Media Demographics for Marketers | Sprout Social
    Use this list of all the important social media demographics to make data-backed decisions when it comes to your social media marketing.
    02/14/2017 - 7:39 pm | View Website
  • Social media marketing
    Social media marketing is the use of social media platforms and websites to promote a product or service. Most of these social media platforms have their own built-in ...
    02/14/2017 - 4:04 pm | View Website
  • Social Media Insights | Sprout Social
    Sprout Social Insights is a social media blog for business with a focus on bringing you the latest social media tips, strategies and best practices.
    02/14/2017 - 1:27 pm | View Website
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