How Social Media Is Changing Crm

New customer relationship management tools are letting companies communicate with customers rather than just thrust messages at them

  • Politics on social media is driving people apart
    Social media may be changing the way that campaigns are run, for better or worse, but one thing it's not doing is changing the way regular people think. In fact, a good number would rather not have to encounter politics on social media at all. A new study ...
    10/25/2016 - 7:54 am | View Link
    ABS-CBN Corporation, the country’s leading media and entertainment company, bagged two Stevie Awards at the 2016 International Business Awards for its pioneering and game-changing digital terrestrial television product, ABS-CBN TVplus. ABS-CBN TVplus won ...
    10/25/2016 - 12:15 am | View Link
  • DeRay Mckesson on police brutality, the power of social media, and the changing face of activism
    Teacher and Black Lives Matter activist DeRay Mckesson spoke Thursday night in Shriver Hall on the Johns Hopkins University Homewood campus about the militarization of police and the changing face of activism in the age of technology. "People of color are ...
    10/24/2016 - 4:23 am | View Link
  • Maximising Social Media: How to Keep up With its Changing Role
    The virtues of social media for marketing and customer service have been long espoused. But how can brands and organisations maximise their use of such a complex and flexible tool? Social media is of course an enormously valuable tool for communication ...
    10/24/2016 - 2:01 am | View Link
  • Social media shut-down and site name change
    I no longer have the same relationship to the work and thus how I put it out into the world is also changing. I’m sharing the last couple ... and am no longer particularly available via social media. I’m sharing that process as it seems to still ...
    10/23/2016 - 9:08 am | View Link
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  • Social Media Management Dashboard
    Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
    10/22/2016 - 5:16 am | View Website
  • HoopsHype
    Player and coach interviews, articles, profiles, opinion, news, rumors, salaries, scouting, standings.
    10/21/2016 - 2:21 pm | View Website
  • Storify · Make the web tell a story
    Create stories using social media. Turn what people post on social media into compelling stories. Collect the best photos, video, tweets and more to publish them as ...
    10/21/2016 - 11:30 am | View Website
  • Insights | Latest Consumer Insights and Trends | Nielsen
    The kickoff week to the fall TV season saw an average of 11.9M social TV interactions from 6.1M people each day.
    10/21/2016 - 10:32 am | View Website
  • Social media
    Social media are computer-mediated technologies that allow individuals, companies, NGOs, governments, and other organizations to view, create and share information ...
    10/21/2016 - 3:59 am | View Website
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