New contact tracing software Iowa implemented Nov. 5 — at the height of a statewide surge of COVID-19 cases — continues to cause problems, including crashes, lag time entering records and security issues that don’t let local health departments use volunteers. “It has slowed down our follow-up significantly,” said Lynelle Diers, Wapello County Public health director.

Sections:  u.s.   
Topics:  Iowa   Linn County   Cedar Rapids   
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