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Last June, a young woman in Texas uploaded a Justin Bieber fan video. She seemed a little .... unhinged. "I just made a list [of] all our future kids names: Bartholemew, Clarence, Steven, Bryce," she sings, eyes wide. The video was posted to Reddit in a thread called "Overly Attached Girlfriend." In 48 hours, it picked up over 1 million views. Within days, the media was running stories about it.

Many businesses are using gamification to get people hooked on their products and services — and it is working, thanks to smartphones and the Internet.

Thanks to smarter marketing, better technology and consumers speaking out, 2013 just might be the year we see a genuine shift in how close customers and companies can really get. We know the deal—people are spending, and continuing to spend, more and more online. Every year, Cyber Monday beats out the [...]

Last to join the party, I've just recently started using Reddit. What I thought was a bunch of disjointed information has turned out to be an interesting source for work and fun. That kind of crowd-sourced information is making its way to the military through a Pentagon-created site called Eureka. The new site will join the group of military-friendly social sites under the label "milSuite," which resemble Facebook, YouTube and Wikipedia and only carry unclassified material.

Facebook says it is testing a service that will charge users $1 to guarantee that messages they send to people they are not connected to arrive in users' inboxes, rather than in an often-ignored folder called "other."

The battle lines are sharpening between Facebook and Twitter, as they fight to become the prime hub for photo sharing on the Internet.

Instagram, the popular photo-sharing service that Facebook bought this year, is the target of a storm of outrage on Twitter and other sites after a change in its user agreement hinted that it might use shared photos in ads.

Facebook isn't just for goofy pictures and silly chatter. Shoppers' actions online help dictate what's in stores this holiday season.

Massachusetts' securities regulator fined Morgan Stanley $5 million over its handling of Facebook's IPO, saying investment bankers had "improper influence" over the research analysts covering Facebook.

Where are employees most satisfied in their jobs? Beer tasters at Sam Adams? Photographers at Playboy? Shoppers for Saks? Mickey at Disneyland? No. The happiest employees on Earth work at Facebook.