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Bookmark or Share- Good Customer Service: Definition, Examples, and TipsWhat is customer service? Customer service is a team that helps customers solve problems they encounter with a business's products or services. As a customer service representative, you may help a customer before or after they complete a purchase. Some duties may include: Asking and answering a customer’s questions
- What Is Customer Service? Definition & Best Practices - ForbesCustomer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as: Answering questions and...
- What is customer service? - ZendeskCustomer service is the support you offer customers throughout a business relationship. Learn why it’s important and assess your own customer service aptitude. By Teresa Anania, Staff writer. Last updated March 5, 2024. Download score card.
- 11 Ways to Deliver Excellent Customer Service | Indeed.comWhat is good customer service? Good customer service is the quality and timely assistance provided by a business and its employees to the people who use or buy its products and services. Customer service can range from aiding customers with purchases to solving their problems online.
- 21 Key Customer Service Skills (and How to Develop Them)Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
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