Operators At 311 Are Accustomed To Oddball Calls

Complaining about an infestation of bees or reporting strange beeps, the public seeks action by way of L.A.'s information line. Meanwhile, budget cuts have shrunk the call center.Just before Thanksgiving a few years back, Raquel Lopez fielded her umpteenth call of the day to find an irate man on the line.

Topics:  l.a    thanksgiving   raquel lopez   call   line   
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  • Operators at 311 are accustomed to oddball calls
    Just before Thanksgiving a few years back, Raquel Lopez fielded her umpteenth call of the day to find an irate man on the line. Someone had littered his lawn with Butterball turkeys. "This is not funny!" he shouted, demanding the shrink-wrapped birds ...
    12/7/2012 - 5:43 pm | View Link
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