Operators At 311 Are Accustomed To Oddball Calls

Complaining about an infestation of bees or reporting strange beeps, the public seeks action by way of L.A.'s information line. Meanwhile, budget cuts have shrunk the call center.Just before Thanksgiving a few years back, Raquel Lopez fielded her umpteenth call of the day to find an irate man on the line.

Topics:  l.a    thanksgiving   raquel lopez   call   line   
BING NEWS:
  • Operators at 311 are accustomed to oddball calls
    And she never can guess what she'll be asked next. "One call to City Hall," the city's website proclaims, provides residents a "personal gateway to the services Los Angeles has to offer." One caller told Lopez she wanted a wall where her kids played ...
    12/7/2012 - 5:44 pm | View Link
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    Hopper said the oddball characterization is off base ... The appeal of a static-laced conversation may be lost on younger generations accustomed to webcams and mobile phones. “To me, it’s getting sad,” Remington said. Still, Remington doesn ...
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