Philippines Overtakes India As Hub Of Call Centers

Philippines Overtakes India as Hub of Call Centers

Many companies have moved their customer service lines to Manila to take advantage of workers who speak lightly accented English and are familiar with American culture.

Sections:  news   world   business   
Topics:  asia   call center   customer service   india   manila   philippines   
BING NEWS:
  • Philippines becoming dominant business process outsourcing destination
    The Philippines became the world’s largest exporter of voice-driven BPO, in 2010 edging out India as the global call centre hub, according to the Everest Group. In non-voice BPO, involving back-office services and complex business services, the ...
    01/24/2014 - 2:43 am | View Link
  • How Tigerair will benefit from Philippines associate airlines sell-off
    Here's more: Nevertheless, we keep our Reduce call as it may continue to face an uphill struggle ... as well as build links between Tigerair Singapore and sister company Scoot, India’s SpiceJet and other partners. Tiger Airways can also recover ...
    01/6/2014 - 11:00 am | View Link
  • Outsourcing in Philippines needs workers
    second only to India, is suffering from "growing pains" as booming demand overtakes the supply of trained workers, said Jose Mari Mercado, president of the IT-Business Process Association of the Philippines. The industry, which includes call centres ...
    10/7/2013 - 1:00 pm | View Link
  • Living on Call Center Time in the Philippines
    Halfway across the world, more than a half-million people live on American time. The Philippines is home to the largest call center industry in the world, and to man the phones during American business hours, many Filipinos adjust their lives to a global ...
    08/13/2013 - 8:06 am | View Link
  • Philippines overtakes India as hub of call centers
    Americans calling the customer service lines of their airlines, phone companies and banks are now more likely to speak to Mark in Manila than Bharat in Bangalore. Over the last several years, a quiet revolution has been reshaping the call center business ...
    11/27/2011 - 5:00 pm | View Link
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    These simple remedies can help you lighten your skin naturally at home. A few more easy ways to help support getting healthy looking skin: ~Use sunblock or a sunblock ...
    02/28/2015 - 12:50 pm | View Website
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    Breaking headlines, local, national and global news covering politics, policy, events, unrest and more from the world's top media outlets
    02/28/2015 - 9:44 am | View Website
  • Proverbs 1:27 when calamity overtakes you like a storm ...
    New International Version when calamity overtakes you like a storm, when disaster sweeps over you like a whirlwind, when distress and trouble overwhelm you.
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  • Philippines
    Under Spanish rule . When the explorer Ferdinand Magellan set foot on Maharlika (not Philippines yet) soil through the island of Homonhon in 1521, the Philippines was ...
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