Report: Hawaii Supervisor Manipulated Veterans' Benefit Data

HONOLULU (AP) — A supervisor at the Veterans Administration office in Honolulu was manipulating data to make it look like the agency was processing veterans' benefits claims faster than they actually were, according to a new report by the VA Office of Inspector General. The Hawaii investigation was originally prompted by the Honolulu VA Regional Office, which asked the inspectors to review 147 cases from April through August 2014 in which they believed the supervisor had removed the controls used to track claims. Each claim corresponds to an individual person, so there were 143 veterans known to be affected, although the extent of the impact wasn't yet known, Arronte said. Since 90 percent of the reviewed records were manipulated, the actual number of affected veterans could be much higher.

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