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Southwest pays refunds after computer glitch

Southwest Airlines said Sunday it has begun filing refunds to customers who were accidentally billed multiple times for a single flight, after a half-price online ticket promotion backfired.

 

Southwest says computer glitch caused ticket woes

Southwest

Southwest Airlines' attempt to thank its Facebook friends with a half-price ticket sale backfired when customers were inadvertently billed multiple times for a single flight , they're not feeling the "luv."

 

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