Why Do Chatbots Suck?

Chatbots have been in the news a lot this year. First there was Tay, Microsoft’s racist love child, who just couldn’t keep herself under control. Then came Facebook with its messenger bots, which, by most accounts, didn’t start well. And now there’s news coming from Viv, which at first glance seems like Siri 2.0.

Topics:  tay   microsoft s   facebook   viv   read more   siri   chatbots   news   
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BING SEARCH:
  • What Is a Chatbot? Definition, Types, and Examples | Coursera
    What is a chatbot? Chatbots are computer programs that simulate human conversation, written or spoken. These days, chatbots are starting to integrate conversational AI, such as natural language processing (NLP), to understand questions even if it isn’t grammatically correct and then respond based on data it has collected.
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    A chatbot is a conversational tool that seeks to understand customer queries and respond automatically, simulating written or spoken human conversations. As you’ll discover below, some chatbots are rudimentary, presenting simple menu options for users to click on.
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