Will Facebook Be Your Next Call Center Operator?

The music streaming service said in its Q1 2024 earnings report that users, subscribers, and revenue were all up double digits. Spotify shares (ticker: SPOT) are spiking in premarket trading as of the time of this writing. The stock price jump comes after Spotify reported Q1 2024 results, with the company boasting that it achieved record profitability in the quarter.

Sometimes you can modify your current role to find greater satisfaction. But these signs say you need a new job altogether. We all encounter challenges at work. Some of them are simply obstacles that must be overcome. Do so, and your job satisfaction will likely rise. But other difficulties are signs that you should dust off your résumé and look for a new job.

A new assistant is being integrated into the search experience on Facebook and Instagram. Problem is, someone forgot to tell it what it can and can’t do. Some of the most brilliant minds in tech believe it’s only a matter of time before artificial intelligence reaches a new kind of limitless self-awareness, but AI may need to become more aware of its current limitations first.

With a new training protocol, fitness chain Equinox wants to show that Wegovy and workouts can go hand in hand. Upscale fitness chain Equinox seemed to be throwing in the towel. In January, gym members in select markets started receiving messages about a new club benefit: a training program that was, according to Equinox, a “one-of-a-kind approach to weight loss with GLP-1.” Coming soon after WeightWatchers’s launch of a telehealth program to prescribe weight-loss drugs for its members last December, Equinox’s so-called GLP-1 training “protocol” looked like another admission that diet and exercise were no match for powerful drugs such as Wegovy and Zepbound (or Ozempic and Mounjaro, which are approved for treating Type 2 diabetes and frequently prescribed off-label for weight loss).

The financial services giant redesigned part of its New York office to fit the new way people work. Like many companies, the global financial services firm Moody’s has been looking at its office design a little differently over the past few years. With 15,000 employees working in more than 40 countries, the company has a lot of office real estate.

Teddy Siegel, a New Yorker armed with a TikTok account, is using her platform to turn public bathrooms into a right for all. A public bathroom crisis is mounting around the U. S. as cities struggle with how to meet a basic human need. And while cities are exploring options to help solve the crisis, older adults, unhoused people, transgender people, people with disabilities and families with small children are bearing the cost.