Emotional labor requires resources, and failing to account for it means you’re likely to misjudge your time bank, and monetary budget. Feelings are hard work—if the past year has taught me anything, it’s that. And the work of managing feelings is an important part of many jobs. One of my professors used to call that “emotional labor.”Read Full Story

Topics:  feelings    read full story   work   emotional labor   
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BING SEARCH:
  • What is Emotional Labor? | Workplace Emotional Labor and ...
    Emotional labor is a work-specific role. It involves managing emotions during interactions (e.g., organizational outsiders) to achieve professional goals and conform to work role requirements. Labor expectations are explicitly stated in handbooks, training, financial goals.
    04/16/2021 - 12:14 am | View Website
  • What Does 'Emotional Labor' Actually Mean? Here's a ...
    In a more extreme example, "emotional labor" might be the work an employee is forced to do to swallow their feelings about a racist or sexist comment in the workplace, to avoid alienating ...
    04/15/2021 - 5:33 pm | View Website
  • Arlie Russell Hochschild
    This labor, it seemed to me, might be one part of a distinctly patterned yet invisible emotional system—a system composed of individual acts of 'emotion work,' social 'feeling rules,' and a great variety of exchanges between people in private and public life."
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  • Arlie Hochschild: Housework Isn't 'Emotional Labor'
    Arlie Hochschild: Emotional labor, as I introduced the term in The Managed Heart, is the work, for which you’re paid, which centrally involves trying to feel the right feeling for the job. This ...
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  • The Sociology of Emotional Labor | Annual Review of Sociology
    Emotional labor refers to the process by which workers are expected to manage their feelings in accordance with organizationally defined rules and guidelines. Hochschild's (1983) The Managed Heart introduced this concept and inspired an outpouring of research on this topic. This article reviews theory and research on emotional labor with a particular focus on its contributions to sociological ...
    04/15/2021 - 3:21 am | View Website
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