Similar Stories to Centurylink Left Users With No Service For Two Months, Then Billed Them $239 on Bing News

Jon Brodkin, Ars Technica
Wed, 05/01/2024 - 4:00am

Enlarge (credit: Aurich Lawson | Getty Images) Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city with fewer than 2,000 residents in Oregon's Tualatin Valley. They keep a landline for emergencies because their only Internet service is satellite, and cellular service in the area is poor.

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