When televised sporting events seem like marketing vehicles for the big home-improvement chains, how does the small, independently owned neighborhood hardware store compete?“We try to stay on top of our product knowledge,” Phil Cronin said. “We try to offer better customer service. Because we are a smaller store we can be a lot more hands-on with the customer.
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By Steve Gravelle, correspondent, The Gazette (Cedar Rapids)
Wed, 08/16/2017 - 9:29am
Sections: u.s.
Topics: Iowa Linn County Cedar Rapids
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