PROVIDENCE, R.I. (AP) -- Mark Simmons began dialing Rhode Island's unemployment call center at 8 a.m. on a recent Monday. He got a busy signal. He tried 67 more times before the automated system picked up and told him that because of heavy call volume, he should try back another time....
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By DAVID KLEPPER, Associated Press
Tue, 02/12/2013 - 1:06pm
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