Search for Travel Troubleshooter: Insurer Says Yes — Then No on Bing

Q: I recently flew to New Zealand and back. I purchased a travel-insurance policy through AXA Assistance USA. On my return flight from Christchurch, New Zealand, to San Diego via Auckland and Los Angeles, the Jetstar Airways flight took off more than an hour late because of operational problems. I missed the flight from Auckland to Los Angeles and my final connection to San Diego.

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    On Travel; The Travel Troubleshooter; Ultimate Consumer Guides; Company Contacts
    05/3/2024 - 6:19 pm | View Website
  • About Christopher Elliott
    Elliott writes columns about customer service, with a special emphasis on travel and technology. He writes The Travel Troubleshooter, which is syndicated by King Features Syndicate. You can find the feature in newspapers across the country, from the San Francisco Chronicle to the Miami Herald.
    05/3/2024 - 3:24 am | View Website
  • The Travel Troubleshooter Archives
    The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
    05/2/2024 - 6:03 am | View Website
  • 10 Common Travel Problems (and How to Solve/Prevent them)
    From unexpected mishaps to downright frustrating situations, we’ve all encountered our fair share of travel woes. With that in mind, here are some tried-and-true tips to help you navigate through 10 common travel problems and their solutions!
    05/1/2024 - 11:12 am | View Website
  • The Travel Troubleshooter Archives
    The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
    05/1/2024 - 9:03 am | View Website
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