Getty Images 9 million student-loan borrowers received an email in late November with a subject line that their debt relief had been approved. It should have stated the applications had been received, not approved — an error made by an Education Department contractor. The content of the email was accurate, but the contractor of the department will soon issue corrections. Millions of student-loan borrowers will soon receive an updated email on the status of their debt relief.Over November 22 and 23, approximately 9 million borrowers received an email from President Joe Biden's Education Department with a subject line that stated: "Your Student Loan Debt Relief Application Has Been Approved." However, that subject line was incorrect, Insider has learned — it was simply supposed to inform borrowers that their applications had been received with the subject line: "Update on Student Loan Debt Relief."This error was made by Accenture Federal Services, which is a contractor of the department that sent the email communications.

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