Air travelers may be more upset about airline service than we know.More than 56 million people flew on U.S. commercial flights in November and only 1,300 filed complaints with the federal government. That's a rate of one complaint for every 43,000 passengers.That rate may be hard to believe, given...
Airlines Make It Too Hard To File A Complaint, Lawmaker Says
Hugo Martin, Los Angeles Times: Business
Sun, 02/14/2016 - 9:00am
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