Business Insider Japan / 西田宗千佳 Amazon UK customers who pre-ordered a PlayStation 5 for launch day but never received the in-demand console are now being offered a replacement. Some customers had said their orders never arrived, while others said they instead received cat food, a coffee machine, and a foot massager in place of their console. Some affected buyers have shared screenshots of emails offering them a new console, with delivery within 14 days. Amazon didn't say what happened to the missing consoles.