As hotels rush to incorporate cutting-edge technology into the guest experience, travelers are split: While some are turned off by robots and text-based ‘hospitality,’ others love the cool efficiency of a futuristic home-away-from-home.
WSJ.com: Travel, Wall Street Journal: Travel
Fri, 04/29/2016 - 1:54am
As hotels rush to incorporate cutting-edge technology into the guest experience, travelers are split: While some are turned off by robots and text-based ‘hospitality,’ others love the cool efficiency of a futuristic home-away-from-home.