Rich: Everything leading up to our meal at STATE Grill and Bar at the Empire State Building was so pleasant. The woman who called to confirm our reservation pronounced my last name right with no prompting. The greeting I received upon entering the actual Empire State Building was a jolly "WELCOME TO THE EMPIRE STATE BUILDING!" The hostess at STATE Grill and Bar (not to be confused with the Empire Bar and Grill in both Macedon and Webster, NY) had such kind eyes.