New England's epic winter is on pace to produce a corresponding number of claims as thousands of homeowners seek to repair damage. The winter was so unusually severe that governors across the six-state region have requested or are in the process of requesting federal disaster relief to help state and local governments pay for snow removal and other costs. Local insurance agents and public adjusters — firms that help homeowners navigate the claim process — say they've been swamped with inquiries. Jeanne Salvatore, spokesman for the Insurance Information Institute, a New York-based industry group, says most homeowners shouldn't have reason to worry. "The good news is that a lot of winter-related damage is covered by standard auto and home policies, whether its burst pipes or ice dams or fallen trees or limbs," she said. What's generally not covered are problems that could have been prevented if homeowners had taken "reasonable steps" to mitigate them, such as addressing a water leak before it gets too big or spreads to other rooms, Salvatore says. Flooding caused by melting snows is also not covered by typical homeowner's insurance, she added.