Dave Carroll never intended to become a consumer advocate. The singer/songwriter found himself thrust into the role three years ago, when United Airlines broke his guitar and wouldn't pay for the damage.
NBCNews.com: Top NBCNews.com headlines, NBC News
Tue, 07/31/2012 - 4:57am
Dave Carroll never intended to become a consumer advocate. The singer/songwriter found himself thrust into the role three years ago, when United Airlines broke his guitar and wouldn't pay for the damage.