How Carnival’s new platform helps guide passengers to a more personalized cruise experience. Carnival Cruise Line’s Regal Princess is setting out to sea with an ambitious new personalization platform—called the Ocean Medallion—designed to customize the cruise for each individual passenger. (Our November 2017 article, “Carnival’s New Wearable Makes Big Ships Feel Smaller,” explains how the huge project came together.) Here’s how it works.Read Full Story