Comment on Report: AirTran did the best job for passengers in 2011

Report: AirTran did the best job for passengers in 2011

For the second straight year, low-cost carrier AirTran Airways did the best job of getting passengers where they were going, says a survey exploring the all-too-familiar hassles of flying. American Eagle was ranked worst among the nation’s 15 largest airlines, though United drew the most complaints.

 

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