Comment on Small businesses scramble to keep top staffers

By JOYCE M. ROSENBERG, AP Business Writer, Seattle Post-Intelligencer: Business
Wed, 10/01/2014 - 10:21am

Small businesses scramble to keep top staffers

NEW YORK (AP) — People are quitting their jobs at a faster clip and that's pushing small business owners to work harder to hold onto top talent. Love inspires students to keep coming back for more lessons and brings in more than a quarter of the studio's revenue, says Bisconti, owner of a Fred Astaire Dance Studio in Willoughby, Ohio. The approach is critical to retaining employees and avoiding unexpected resignations at the Boston-based company, which runs a website with coupons and cash-back deals, he says. Communicating regularly with employees also gives owners a chance to provide feedback, something staffers want, says Michael Timmes, a consultant with HR provider Insperity, based in Houston. [...] it's an opportunity to teach employees new skills. Legacy Publishing trains its managers to speak to the company's 95 staffers in a positive way, to give constructive criticism and to pay attention to workers' quality of work life, says Rhonda Tracy, director of human resources for the Westbrook, Maine, company, which makes instructional software. Owners and HR consultants say most people don't leave a job solely because of pay unless another employer offers them so much money they can't refuse. [...] pay can be an issue at companies that slashed salaries during the recession, says David Lewis, president of OperationsInc, a human resources provider based in Norwalk, Connecticut.

 

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