Comment on Five Trends Shaping the Future of Customer Service in 2015

Dorsey confirms he has left the board of Twitter-alternative Bluesky and appears to put his support behind Musk’s X. The relationship between Elon Musk and Jack Dorsey is such an on-again, off-again event that it seems like something out of a television sitcom. And after criticizing Musk’s leadership of Twitter just last year, Dorsey seemed to throw his weight behind that platform over the weekend.

A new survey from Canva reveals teachers aren’t mad about AI—in fact, they’re hoping the technology can offer them some relief. There are plenty of legitimate fears about AI taking over the world. But you know who isn’t so worried? Teachers. That’s not because teachers don’t care if their students use AI to write all their essays or complete their algebra homework—they do.

Paid subscribers are used to watching things on demand, but with buzzy live specials like the Tom Brady roast, Netflix is reintroducing them to the idea of FOMO. Netflix once foreshadowed the death of appointment television. When the streamer dropped all 10 episodes of its first high-profile original series, House of Cards, at once, it forever changed traditional viewing habits.

These 10 states had the most commercial-real estate foreclosures in March. Want more stories from Lance Lambert’s ResiClub in your inbox? Subscribe to the free, daily ResiClub newsletter.

Why write regular ads when artists are doing the work for Budweiser already? More than 500 songs on Spotify namecheck Budweiser in their lyrics. With a new campaign in Brazil, the King of Beers is turning these tunes into actual ads on the streaming platform.

Nio plans to unveil a second smaller EV to be sold in Europe next year for less than $30,000. China’s premium electric vehicle maker Nio is on track to unveil a new model under a mass-market brand by the end of this month and a second smaller EV to be sold in Europe next year for less than $30,000, a senior executive told Reuters on Monday.