Orange County Fire Rescue spokeswoman Kathleen Kennedy told The Associated Press no one was injured and everyone was taken off in an evacuation operation lasting three hours. Andrea Alava, a public relations manager for The Orlando Eye, issued a statement that operating systems for the attraction had shut as a safety precaution at about 3:45 p.m. The statement said Eye representatives kept up two-way visual and audio communication with the riders "to ensure their safety and comfort" and their priority was to ensure they safely disembarked. Photos tweeted by television stations showed firefighters using ladders to climb capsules as they helped people out. The attraction's website said the 400-foot wheel features fully enclosed and air-conditioned capsules and "provides breathtaking views of Central Florida in all directions" that include the Orlando skyline, nearby theme parks and distant Cape Canaveral on Florida's Atlantic coast on clear days.