Comment on Delta is ambitiously promising it will respond to all tweets from customers within an hour (DAL, TWTR)

Delta is ambitiously promising it will respond to all tweets from customers within an hour (DAL, TWTR)

Delta Airlines is promising customers it will respond to all their queries within an hour. And the airline is so sure of its social customer service prowess that it has taken out a print advert to promote it. Senior Twitter execs were tweeting about the ad on Wednesday: Our friends @Delta are taking customer service to the next level.

 

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