Less-than-stellar holiday sales — despite extra-long hours and extra-steep discounts — may be a wake-up call to department stores that they need a new approach. "What shoppers are looking for from department stores today is an experience, services and brands they can't get other places. There's...
Comment on As sales sag, department stores look to evolve
Lauren Zumbach, Chicago Tribune: Business
Fri, 02/12/2016 - 12:54pm
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