Comment on US Customs bungles Global Entry pass in ‘frightening’ error

US Customs bungles Global Entry pass in ‘frightening’ error

A Manhattan man’s effort to ease his way through US Customs crossed the border into a bureaucratic nightmare. Lee Fine, a 38-year-old software salesman from Chelsea, was thrilled to obtain a Global Entry pass, which he hoped would let him skip Customs lines when he and his girlfriend returned from a vacation in Mexico.

 

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