Comment on Is a digital pill the key to in-flight customer service?

Is a digital pill the key to in-flight customer service?

We live in a time where aviation and IoT are intrinsically entwined. From smart gates security to sensors measuring the journey of passengers throughout a terminal to connected robotic luggage. There’s also the IoT behind the scenes in transport operations, plane maintenance, food services and security. Technology certainly improves the passenger experience. Once aboard we can enjoy in-flight entertainment, Wi-Fi on some airlines, and the benefits of bringing the latest noise-canceling headphones.

 

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