Online services like When in Roam try to tailor itineraries to each traveler, using professional concierges. But hotel concierges favor face time.
MIKE SEELY, NY Times: Travel
Fri, 10/20/2017 - 2:00am
Online services like When in Roam try to tailor itineraries to each traveler, using professional concierges. But hotel concierges favor face time.