Comment on Tech was supposed to fix tipping. So why are we more confused than ever?

Tech was supposed to fix tipping. So why are we more confused than ever?

Platforms like Square and Clover were supposed to make it easier than ever to tip. Wh do so many consumers feel like they’re being manipulated? Imagine you’re in line at a coffee shop. You order your usual cappuccino and swipe your credit card to pay. Then the cashier swivels a little screen that prompts you for a tip—before the espresso shot is pulled or a drop of milk steamed.Read Full Story

 

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