Lately, Doug Satzman’s AirPods have been running out of battery multiple times a day. Satzman is the CEO of XpresSpa, and like the leaders of businesses across the country, he had a rough spring as the COVID-19 pandemic spread across the U.S., shutting down cities in its wake. By March 15, Satzman had begun the process of furloughing the nearly 500 employees who work at the airport spa chain.