Comment on A $345 utility bill became $68,000 as NYSEG, RG&E confront billing fiasco. What happened?

New York State Team, The Journal News
Wed, 02/08/2023 - 4:14am

A $345 utility bill became $68,000 as NYSEG, RG&E confront billing fiasco. What happened?

NYSEG and RG&E rolled out a new billing system in September. It hasn't gone very well. An Ithaca hair stylist got a bill for $68,231.