Wendy’s menu boards. Ben & Jerry’s grocery store freezers. Abercrombie & Fitch’s marketing. Many mainstays of the American customer experience are increasingly powered by artificial intelligence. The question is whether the technology will actually make companies more efficient. Rapid productivity improvement is the dream for both companies and economic policymakers. If output per hour holds steady, firms must either sacrifice profits or raise prices to pay for wage increases or investment projects.
Comment on Will artificial intelligence boost productivity? Companies sure hope so.
The New York Times News Service Syndicate, Denver Post: Business
Sat, 04/13/2024 - 5:00am
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