Comment on Jack Welch was wrong. Here’s why leaders should embrace chaos

Jack Welch was wrong. Here’s why leaders should embrace chaos

In ‘The Illusion of Innovation,’ Elliott Parker argues that leaders should learn from chaos. Jack Welch, former CEO of General Electric, once proclaimed, “Variation is evil.” Through management practices like Six Sigma, Welch and many others sought to eradicate risk entirely from the operations of their companies and achieve extreme efficiency, predictability, and reduction of error.

 

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