Comment on Subscriptions are hard to cancel and easy to forget — by design

Subscriptions are hard to cancel and easy to forget — by design

By Tommy Tindall  | NerdWallet It ought to be as easy to end a paid subscription service as it is to start it, but that’s not always the case. Have you ever had to make a phone call to cancel something you signed up for online? The disincentives are by design, says Erin Witte, director of consumer protection at the Consumer Federation of America.

 

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