The plaintiffs are the American Council of the Blind and Michael Godino, a legally blind New Yorker who alleges that he visited one of the restaurant’s New York locations and was unable to use the self-service kiosks or independently collect his food from the cubbies. The complaint says “Eatsa has ignored the needs of thousands of potential blind customers.” Because the ordering systems “rely on exclusively visual displays and do not provide any form of audio output or tactile input, Eatsa’s design is entirely inaccessible to blind customers.” Though blind customers may request assistance from an attendant, the complaint says “this denies blind customers the ability to independently access Eatsa restaurants.”